• UP TO 45% OFF
  • FREE SHIPPING FROM THE US IN 3-5 DAYS

UP TO 45% OFF

FREE SHIPPING FROM THE US IN 3-5 DAYS

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  • Try Desktronic products risk-free for 30 days

Try Desktronic products risk-free for 30 days

At Desktronic, we stand behind the quality and durability of our products — and if needed, our returns and refunds policy makes the process simple and convenient.

Order risk-free
30-day money-back guarantee

3 easy steps to start your return

  • Step 1

    Contact us

    To begin the return process, please contact our customer support team at: info@desktronic.com

    Please include the following in your email:

    • Order number
    • Reason of return
    • Your address
    • Your contact information
    Contact us
  • Step 2

    Prepare your package

    Desktronic covers the cost of return shipping. Upon initiating a return, we will send you pre-paid return labels or arrange for a courier to pick up the item from your address.

    How to prepare the package:

    Disassemble the product

    Repackage it in the original box

    Wait for the courier to arrive

  • Step 3

    Receive a refund

    Inspection and approval:

    After receiving your return, a refund will be initiated to your original payment method. On average it takes 5-10 business days for the return to arrive.

    Refund timeline:

    Please allow up to 5 business days for the refund to be processed by your bank or credit card provider.

Your questions, answered.

  • Desks have a 5-year warranty. 
  • Chairs come with a 3-year warranty. 
  • Desk drawer, Monitor arm, and Cable tray are covered by a 2-year warranty. 
  • Premium ergonomic office chair wheels include a 1-year warranty. 

If you’re not happy with your product, you can return it within 30 days for a full refund. We’ll cover all delivery and return costs. 

Yes, you can. Buying in bulk is a great way to give your office a consistent look and save money. For more information, please visit our B2B page. 

We know assembly can be a hassle. While we can’t assemble your order before delivery, we’ve made the process super easy with clear instructions and an online guide. You’ll be set up quickly and ready to enjoy your new furniture! 

Right now, we ship our products to Germany and Austria (desktronic.de), France (desktronic.fr), Poland (desktronic.pl), the Netherlands (desktronic.nl), Belgium (desktronic.be), Denmark (desktronic.dk), Sweden (desktronic.se), Lithuania (desktronic.lt), the USA (desktronic.com), and the UK (desktronic.co.uk), with more countries coming soon! For bulk orders, just email us (info@desktronic.com), and we’ll help arrange shipping to any countries not listed.